What to do if you are experiencing symptoms

Anybody with an acute respiratory disease must be tested for the new coronavirus.

  • Symptoms of acute respiratory disease (sore throat, cough, shortness of breath, chest pains)
  • Fever
  • Sudden loss of sense of taste and/or smell


  • Headache
  • General feeling of weakness, unwellness
  • Aching muscles
  • Head cold
  • Gastro-intestinal symptoms (nausea, vomiting, diarrhoea, stomach ache)
  • Skin rashes

If you suspect that your symptoms are not caused by the new coronavirus, you must contact a doctor or healthcare facility directly.

If you do the coronavirus check and it recommends that you are tested for COVID-19, please contact the number for medical emergencies (MNZ) tel. 061 261 15 15 or your general practitioner (GP) or paediatrician. The test for the new coronavirus will be conducted at the University Hospital of Basel or at the University Children's Hospital Basel (by appointment), by your doctor if necessary.
Please avoid public transport and wear a face mask.

Testing for the new coronavirus for persons in quarantine, with COVID-19 Symptoms, with a report from the Swiss Covid App or an order from the cantonal medical services can be carried out at the University Hospital of Basel without prior appointment (Test and Triage Center TTC at Klingelbergstrasse 30). Persons who wish to be tested at their own request must book an appointment at the TTC. If possible, please access the test center by private transport. Car parking can be found at the exit Schanzenstrasse. Opening hours are weekdays, Monday to Friday from 9.00 to 17.00, Saturday and Sunday 9.00 to 13.00.
For children, tests for the new coronavirus are carried out at the University Children's Hospital of Basel (UKBB). Again, if possible, do not go to the hospital by public transport.

Other medical practices and institutions also perform coronavirus swabbing. You can find a list below the last paragraph.

Avoid all contact with other people and, if possible, wear some form of mask or protective cover over your mouth and nose.

Anybody with an acute respiratory infection should start isolating as soon as their symptoms appear – either at home or where they live or in hospital, depending on the severity of their symptoms. If somebody tests positive for the virus, they must isolate for up to 48 hours after symptoms have disappeared, provided that at least 10 days have passed since symptoms began.

If your condition deteriorates, please contact your GP or call the number for medical emergencies, tel. 061 261 15 15. You must contact a doctor if any of the following warning signs appear: a fever that lasts for several days, a feeling of faintness that lasts for several days, breathing difficulties, a strong feeling of pressure or pain in the lungs, confusion that wasn’t there before, blue lips or a blue face.

People who have tested negative for coronavirus must stay at home for 24 hours after their symptoms have disappeared, as recommended for controlling the spread of other respiratory viruses (e.g. influenza).

For people with pre-existing conditions or aged over 65

The Federal Office of Public Health has clarified the definition ofat-risk groups. These people have the highest risk of becoming seriously ill. This group includes people aged over 65, pregnant women and people with identified serious pre-existing conditions (including treatment-resistant high blood pressure / with organ damage, serious heart diseases, chronic and serious respiratory diseases, brittle diabetes mellitus / consequential damage, serious illnesses and treatments that weaken the immune system, cancer and medical treatments for cancer, severe obesity (obesity, BMI of 40 kg/m2 or higher)).

These people should contact their GP immediately if they become ill. If you cannot reach your doctor, you should call the number for medical emergencies (tel. 061 261 15 15). Please tell them your symptoms and that you have an increased risk of illness. The doctor will then discuss with you what to do next.


Self-tests have been available in pharmacies since 07 April 2021. Every person is entitled to obtain five self-tests per month free of charge. The scope of application of these tests is limited to testing at home if somebody wishes to be tested, e.g. before a private gathering to extend personal protective measures. In particular, the self-tests are not recommended in the following situations:

  • when showing symptoms,
  • in quarantine,
  • self-tests are not accepted for shortening the quarantine after seven days.

In these situations, a PCR test or conventional rapid antigen test has to be conducted with a sampling by a trained person at a testing centre or pharmacy.