What to do if you are experiencing symptoms

Anybody with an acute respiratory disease must be tested for the new coronavirus.

  • Symptoms of acute respiratory disease (sore throat, cough, shortness of breath, chest pains)
  • Fever
  • Sudden loss of sense of taste and/or smell


  • Headache
  • General feeling of weakness, unwellness
  • Aching muscles
  • Head cold
  • Gastro-intestinal symptoms (nausea, vomiting, diarrhoea, stomach ache)
  • Skin rashes

If you suspect that your symptoms are not caused by the new coronavirus, you must contact a doctor or healthcare facility directly.

If you do the coronavirus check and it recommends that you are tested for COVID-19, please go get tested and go into isolation until you receive the result.

Testing for the new coronavirus for persons in quarantine, with COVID-19 Symptoms, with a report from the Swiss Covid App or an order from the cantonal medical services can be carried out at the University Hospital of Basel without prior appointment (Test and Triage Center TTC at Klingelbergstrasse 30). Persons who wish to be tested at their own request must book an appointment at the TTC. If possible, please access the test center by private transport. Car parking can be found at the exit Schanzenstrasse. Opening hours are weekdays, Monday to Friday from 9.00 to 17.00, Saturday and Sunday 9.00 to 13.00.
All children from the age of 6 months with mild symptoms are also tested at the TTC. Children < 6 months or children with severe symptoms can be tested at the University Children's Hospital of Basel (UKBB). Again, if possible, do not go to the hospital by public transport.

Other medical practices and institutions also perform coronavirus swabbing. You can find a list below the last paragraph.

Avoid all contact with other people and, if possible, wear a face mask.

Anybody with an acute respiratory infection should start isolating as soon as their symptoms appear – either at home or where they live or in hospital, depending on the severity of their symptoms. Further information about isolation can be found here.

If your condition deteriorates, please contact your GP or call the number for medical emergencies, tel. 061 261 15 15. You must contact a doctor if any of the following warning signs appear: a fever that lasts for several days, a feeling of faintness that lasts for several days, breathing difficulties, a strong feeling of pressure or pain in the lungs, confusion that wasn’t there before, blue lips or a blue face.


For people aged 65 and over and people with pre-existing conditions

The Federal Office of Public Health has clarified the definition ofat-risk groups. These people have the highest risk of becoming seriously ill. This group includes people aged over 65, pregnant women and adult people with identified serious pre-existing conditions (including treatment-resistant high blood pressure / with organ damage, serious heart diseases, severe obesity, chronic and serious respiratory diseases, brittle diabetes mellitus / consequential damage, serious illnesses and treatments that weaken the immune system, cancer and medical treatments for cancer.

These people should contact their GP immediately if they become ill. If you cannot reach your doctor, you should call the number for medical emergencies (tel. 061 261 15 15). Please tell them your symptoms and that you have an increased risk of illness. The doctor will then discuss with you what to do next.

Children under under the age of 12

Children under the age of 12 can be tested in pharmacies. We recommend this especially for children without symptoms (e.g. as part of testing during quarantine). If your child has severe symptoms, please contact the paediatrician or contact the UKBB. Please find more test sites for children on the list of test sites.

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